Savannah Utility - Savannah Water Online Payment Service

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Where is My Water Bill? (Link to City of Savannah website)


Your Water Bill and Utility Rates

Where is my Water Bill?

Click Here if you have not received a water bill recently and want to know why. Note: This is a quick link to the City of Savannah website.

About is a local online bill-pay service site which was launched in mid-2010 and, for more than eight years, has built a proven track record of dependable, reliable, and dedicated service to the Savannah community. Payments at this site are safe and secure because information is safely handled and protected through trusted secure PayPal servers.

A page of Utility Links is included with information about most Savannah, GA area utilities, providing a one-stop online portal for online payment of Water, Gas, Electricity, and Telephone is an online bill payment service offered through Data Services of Georgia. It is specifically designed for customers of the Savannah, GA Water department; however, it is not a part of, endorsed by, or affilliated in any way with either the City of Savannah, Georgia, or the City of Savannah, GA Water department.

The private online bill-pay service received "Front Page" recognition through an article published by the Savannah Morning News, the official newspaper of the Savannah, Georgia area. Currently, the article is available online at To read the Full Newspaper Article about the website and service, Click here.

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About Your Water Bill and Utility Rates

Did you recently sign up for water service, and have been wondering when your first bill will arrive?
Does it seem like a long time since you received your last water bill?
What Utility Rates are used to calculate the water bill?

Savannah water bills are not sent out every month.
Instead, Savannah water customers usually receive about six(6) regular bi-monthly bills each year.
That means you will receive a water bill approximately every other month.

Additionally, because there are so many water customers, all bills are not sent out on the same day.
Each Savannah water customer account is assigned 1 of about 8 "Billing Cycles" which determines when the bill for that account is sent out, and when the bill for that account is due. The "Due Date" is generally about a few weeks after the "Bill Date" usually.

Click here! to View/Print the 2017 Rates Schedule, from the City of Savannah's website. This very useful and informative document includes the Utility Rates and other Basic Information as well as customer service contact numbers plus emergency after hours contact information.

For questions about your water bill, water account, and water service, contact the Savannah water department at (912) 651-6460.

The City of Savannah launched a NEW website to accept online payments for water, and you should be able to use that site now to pay your water bill online.

The new City of Savannah water payment website is:

If you need your Account number or Barcode number, or if you should have any other questions, comments, or concerns, you can call the City of Savannah water department main office on Broughton Street at (912) 651-6460.

We are here to assist you. If you should have any questions or concerns about your online payment, please call at (912) 398-8632 and a customer service representative will be happy to discuss your questions or concerns.

Your comments and suggestions are always welcome.
Simply Click here to complete a quick and easy Contact Form.

You are also invited to submit the Online Customer Service Survey at your convenience.
Click here to complete the Online Customer Service Survey.

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