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Where is My Water Bill? (Link to City of Savannah website)
Your Water Bill and Utility Rates
Where is my Water Bill?
if you have not received a water bill recently and want to know why. Note: This is a quick link to the City of Savannah website.
is a local online bill-pay service site which was launched in mid-2010 and, for more than eight years, has built a proven track record of dependable, reliable, and dedicated service to the Savannah community. Payments at this site are safe and secure because information is safely handled and protected through trusted secure PayPal servers.
A page of Utility Links
is included with information about most Savannah, GA area utilities, providing a one-stop online portal for online payment of Water, Gas, Electricity, and Telephone
is an online bill payment service offered through Data Services of Georgia. It is specifically designed for customers of the Savannah, GA Water department; however, it is not a part of, endorsed by, or affilliated in any way with either the City of Savannah, Georgia, or the City of Savannah, GA Water department
private online bill-pay service received "Front Page" recognition through an article published by the Savannah Morning News
, the official newspaper of the Savannah, Georgia area. Currently, the article is available online at SavannahNow.com
. To read the Full Newspaper Article
about the SavannahUtility.com
website and service, Click here
New for 2018
- Ability to make any size partial payment
- Credit card payment maximum increased up to $500
- Available even if the city site or Broughton street offices are closed or not available
- Extended customer services and assistance
- New fast & easy streamlined Payment Form
We are proud of our personalized service.
Please let us know if there is anything we can do for you.
About Your Water Bill and Utility Rates
Did you recently sign up for water service, and have been wondering when your first bill will arrive?
Does it seem like a long time since you received your last water bill?
What Utility Rates are used to calculate the water bill?
Savannah water bills are not
sent out every month.
Instead, Savannah water customers usually receive about six(6) regular bi-monthly bills each year.
That means you will receive a water bill approximately every other
Additionally, because there are so many water customers, all bills are not
sent out on the same day.
Each Savannah water customer account is assigned 1 of about 8 "Billing Cycles" which determines when the bill for that account is sent out, and when the bill for that account is due. The "Due Date" is generally about a few weeks after the "Bill Date" usually.
to View/Print the 2017 Rates Schedule
, from the City of Savannah's website. This very useful and informative document includes the Utility Rates and other Basic Information
as well as customer service contact numbers plus emergency after hours contact information.
For questions about your water bill, water account, and water service, contact the Savannah water department at (912) 651-6460.
Last year the City of Savannah launched a NEW
website to accept online payments for water, and you should be able to use that site now to pay your water bill online.
The new City of Savannah water payment website is:
If you need your Account number or Barcode number, or if you should have any other questions, comments, or concerns, you can call the City of Savannah water department main office on Broughton Street at (912) 651-6460.
We are here to assist you.
If you should have any questions or concerns about your online payment, please call SavannahUtility.com
at (912) 398-8632 and a customer service representative will be happy to discuss your questions or concerns.
Your comments and suggestions
are always welcome.
Simply Click here
to complete a quick and easy Contact Form
You are also invited to submit the Online Customer Service Survey
at your convenience.
to complete the Online Customer Service Survey